:root{--bg: #f9fafb;--surface: #ffffff;--surface-2: #f3f4f6;--tint: #e7f1ff;--border: #e6eaed;--border-soft: #f3f4f6;--heading: #092c4c;--body: #4a5565;--secondary: #6a7282;--muted-c: #99a1af;--blue: #155eef;--blue-strong: #0f6bf5;--blue-hover: #0f4fd6;--green: #0f9d71;--green-050: #ecfdf5;--red: #e11d48;--red-050: #fff1f3;--amber: #b7791f;--amber-050: #fef3c7;--kpi: #3d4f5f;--radius: 16px;--radius-sm: 10px;--radius-xs: 8px;--shadow-sm: 0 1px 2px rgba(9, 44, 76, .05);--shadow-md: 0 8px 25px rgba(9, 44, 76, .09);--focus: 0 0 0 3px rgba(15, 107, 245, .15);--sidebar-w: 268px;--font: "Nunito", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Noto Sans Devanagari", sans-serif;--ink-900: var(--heading);--ink-700: var(--body);--ink-500: var(--secondary);--ink-400: var(--muted-c);--blue-900: #0b2a52;--blue-800: #0d3b7a;--blue-700: var(--blue);--blue-600: var(--blue-strong);--blue-500: #4f8df5;--blue-100: #dbeafe;--blue-050: var(--tint);--green-600: var(--green);--red-600: var(--red);--amber-600: var(--amber)}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-family:var(--font);color:var(--body);background:var(--bg);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-size:14px;line-height:1.5}h1,h2,h3{margin:0;color:var(--heading);font-weight:800;letter-spacing:-.01em}h1{font-size:20px}h2{font-size:22px}h3{font-size:16px;font-weight:700}p{margin:0}code{background:var(--tint);color:var(--blue);padding:1px 6px;border-radius:6px;font-size:12.5px;font-family:SFMono-Regular,Consolas,monospace}.muted{color:var(--secondary);font-size:13px}.shell{display:flex;min-height:100vh}.sidebar{width:var(--sidebar-w);flex-shrink:0;background:var(--surface);border-right:1px solid var(--border);color:var(--body);display:flex;flex-direction:column;padding:18px 14px;position:sticky;top:0;height:100vh}.brand{display:flex;align-items:center;gap:12px;padding:6px 8px 18px}.brand-mark{width:42px;height:42px;border-radius:12px;background:linear-gradient(135deg,var(--blue),var(--blue-strong));color:#fff;display:grid;place-items:center;font-size:22px;font-weight:800;box-shadow:0 4px 12px #0f6bf540}.brand-mark-lg{width:54px;height:54px;font-size:28px}.brand-text{display:flex;flex-direction:column;line-height:1.2}.brand-name{font-size:17px;font-weight:800;color:var(--heading)}.brand-sub{font-size:12px;color:var(--muted-c);letter-spacing:.3px}.nav{display:flex;flex-direction:column;gap:2px;margin-top:4px;flex:1}.nav-group+.nav-group{margin-top:10px}.nav-group-title{padding:10px 12px 4px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--muted-c)}.nav-item{display:flex;align-items:center;gap:12px;padding:9px 12px;border-radius:var(--radius-sm);color:var(--body);text-decoration:none;transition:background .15s,color .15s}.nav-item:hover{background:var(--surface-2);color:var(--heading)}.nav-item.active{background:var(--tint);color:var(--blue)}.nav-icon{display:grid;place-items:center;flex-shrink:0;color:currentColor}.nav-label{display:flex;flex-direction:column;line-height:1.15}.nav-title{font-size:14px;font-weight:600}.nav-item.active .nav-title{font-weight:700}.nav-hint{font-size:11px;color:var(--muted-c)}.nav-item.active .nav-hint{color:#0f5eefb3}.sidebar-footer{display:flex;align-items:center;justify-content:space-between;padding:12px 8px 4px;border-top:1px solid var(--border-soft);margin-top:8px}.sidebar-footer .muted{color:var(--muted-c);font-size:11px}.main{flex:1;display:flex;flex-direction:column;min-width:0}.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 28px;background:var(--surface);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:20}.topbar-title h1{font-size:18px}.topbar-title p{margin-top:2px}.topbar-actions{display:flex;align-items:center;gap:12px}.content{padding:28px;flex:1}.usermenu{position:relative}.user-trigger{display:flex;align-items:center;gap:10px;background:var(--surface-2);border:1px solid var(--border);border-radius:999px;padding:5px 12px 5px 6px;cursor:pointer;transition:background .15s,border-color .15s}.user-trigger:hover{background:var(--tint);border-color:#cfe0fb}.avatar{width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,var(--blue),var(--blue-strong));color:#fff;display:grid;place-items:center;font-size:12px;font-weight:700}.user-meta{display:flex;flex-direction:column;line-height:1.15;text-align:left}.user-name{font-size:13px;font-weight:700;color:var(--heading)}.user-role{font-size:11px;color:var(--secondary);text-transform:capitalize}.caret{color:var(--muted-c);font-size:11px}.usermenu-dropdown{position:absolute;right:0;top:calc(100% + 8px);min-width:220px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-md);overflow:hidden;z-index:30}.usermenu-head{display:flex;flex-direction:column;gap:2px;padding:12px 14px;border-bottom:1px solid var(--border)}.usermenu-item{width:100%;text-align:left;padding:10px 14px;background:none;border:none;cursor:pointer;font-family:inherit;font-size:13.5px;color:var(--body)}.usermenu-item:hover{background:var(--tint);color:var(--blue)}.page{display:flex;flex-direction:column;gap:20px;max-width:1180px}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:20px 22px;box-shadow:var(--shadow-sm)}.card-lead{color:var(--body);max-width:640px}.feature-list{margin:16px 0 0;padding-left:18px;color:var(--body);display:grid;gap:6px}.feature-list li{padding-left:4px}.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px}.kpi-card{display:flex;flex-direction:column;gap:8px;background:var(--kpi);border:none;box-shadow:0 6px 18px #092c4c1f}.kpi-label{font-size:13px;color:#ffffffb8;font-weight:600}.kpi-value{font-size:30px;font-weight:800;color:#fff;line-height:1}.kpi-foot{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.kpi-card .muted{color:#fff9}.kpi-delta{font-size:11px;font-weight:700;padding:2px 8px;border-radius:999px;background:#ffffff29;color:#fff}.tone-up{background:#10b981e6;color:#fff}.tone-down{background:#ff2056e6;color:#fff}.health-card{display:flex;flex-direction:column;gap:14px}.health-head{display:flex;align-items:baseline;justify-content:space-between;gap:12px}.health-grid{display:flex;flex-wrap:wrap;gap:10px}.pill{display:inline-flex;align-items:center;gap:8px;padding:6px 12px;border-radius:999px;font-size:13px;font-weight:600;border:1px solid var(--border);background:var(--surface-2);color:var(--body)}.pill .dot{width:8px;height:8px;border-radius:50%;background:var(--muted-c)}.pill-ok{background:var(--green-050);color:var(--green);border-color:#bfe6cf}.pill-ok .dot{background:var(--green)}.pill-down{background:var(--red-050);color:var(--red);border-color:#fbccd6}.pill-down .dot{background:var(--red)}.badge{display:inline-flex;align-items:center;padding:4px 10px;border-radius:999px;font-size:11.5px;font-weight:700;white-space:nowrap;background:var(--surface-2);color:var(--secondary)}.badge-soon{background:var(--amber-050);color:var(--amber);border:1px solid #ecdba6}.badge-hindi{background:var(--tint);color:var(--blue);font-size:11px}.btn{font-family:inherit;font-size:14px;font-weight:700;padding:9px 16px;border-radius:var(--radius-sm);border:1px solid transparent;cursor:pointer;transition:background .15s,border-color .15s,box-shadow .15s,transform .1s,opacity .15s}.btn:active:not(:disabled){transform:scale(.97)}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--blue);color:#fff;box-shadow:0 2px 8px #0f6bf538}.btn-primary:hover:not(:disabled){background:var(--blue-hover)}.btn-ghost{background:var(--surface);color:var(--body);border-color:var(--border)}.btn-ghost:hover:not(:disabled){background:var(--surface-2);color:var(--heading)}.btn-block{width:100%}.field{display:flex;flex-direction:column;gap:6px;margin-bottom:16px}.field>span{font-size:13px;font-weight:600;color:var(--body)}.field input,.field select,.field textarea{font-family:inherit;font-size:14px;padding:10px 12px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);color:var(--heading);transition:border-color .15s,box-shadow .15s}.field input::placeholder,.field textarea::placeholder{color:var(--muted-c)}.field input:focus,.field select:focus,.field textarea:focus{outline:none;border-color:var(--blue-strong);box-shadow:var(--focus)}.field textarea{min-height:84px;resize:vertical}.field-check{flex-direction:row;align-items:center;gap:10px}.field-check input{width:16px;height:16px;accent-color:var(--blue)}.form-actions{display:flex;align-items:center;gap:12px;margin-top:4px;flex-wrap:wrap}.alert{padding:11px 14px;border-radius:var(--radius-sm);font-size:13.5px;margin-bottom:16px;border:1px solid transparent}.alert-error{background:var(--red-050);color:var(--red);border-color:#fbccd6}.alert-info{background:var(--tint);color:var(--blue);border-color:#cfe0fb}.login-page{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(1100px 560px at 100% 0%,#dcebfd,transparent 55%),radial-gradient(900px 500px at 0% 100%,#eaf2fd,transparent 55%),var(--bg)}.login-card{width:100%;max-width:420px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:32px;box-shadow:var(--shadow-md)}.login-brand{display:flex;align-items:center;gap:14px;margin-bottom:24px}.login-brand h1{font-size:19px}.login-form{margin-top:4px}.login-foot{margin-top:18px;text-align:center;font-size:12px}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:4px 18px;align-items:end}.toolbar{display:flex;flex-wrap:wrap;align-items:flex-end;gap:14px}.toolbar .field{margin-bottom:0;min-width:180px}.toolbar-grow{flex:1}.section-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px}.section-head h3{display:flex;align-items:center;gap:10px}.count-pill{font-size:12px;font-weight:700;padding:2px 9px;border-radius:999px;background:var(--tint);color:var(--blue)}.table-wrap{overflow-x:auto;border:1px solid var(--border);border-radius:var(--radius-sm)}.table{width:100%;border-collapse:collapse;font-size:13.5px;min-width:640px}.table thead th{text-align:left;font-weight:700;color:var(--secondary);background:var(--bg);padding:11px 14px;border-bottom:1px solid var(--border);white-space:nowrap}.table tbody td{padding:12px 14px;border-bottom:1px solid var(--border-soft);color:var(--body);vertical-align:middle}.table tbody tr:last-child td{border-bottom:none}.table tbody tr:hover{background:var(--bg)}.cell-strong{color:var(--heading);font-weight:700}.mono{font-variant-numeric:tabular-nums;font-feature-settings:"tnum"}.tag{display:inline-flex;align-items:center;padding:3px 10px;border-radius:999px;font-size:11.5px;font-weight:700;background:var(--tint);color:var(--blue);border:1px solid #cfe0fb;text-transform:capitalize}.tag-painter{background:var(--tint);color:var(--blue);border-color:#cfe0fb}.tag-dealer{background:var(--green-050);color:var(--green);border-color:#bfe6cf}.tag-contractor{background:#9810fa14;color:#8b13d6;border-color:#9810fa33}.tag-yes{background:var(--green-050);color:var(--green);border-color:#bfe6cf}.tag-no{background:var(--red-050);color:var(--red);border-color:#fbccd6}.tag-warn{background:var(--amber-050);color:var(--amber);border-color:#f0e0b8}.empty{padding:32px 16px;text-align:center;color:var(--secondary)}.form-hint{color:var(--green);font-size:13px;font-weight:600}.link{color:var(--blue);text-decoration:none;font-weight:700}.link:hover{text-decoration:underline}.grid-2{display:grid;grid-template-columns:minmax(0,380px) minmax(0,1fr);gap:20px;align-items:start}@media (max-width: 980px){.grid-2{grid-template-columns:1fr}}.field-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;align-items:start}@media (max-width: 560px){.field-row{grid-template-columns:1fr}}.hover-lift{transition:transform .2s ease,box-shadow .2s ease}.hover-lift:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.fade-in{animation:fadeIn .3s ease forwards}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@media (max-width: 860px){.sidebar{width:76px;padding:16px 10px}.brand-text,.nav-hint,.nav-group-title,.sidebar-footer{display:none}.nav-item{justify-content:center}.content,.topbar{padding-left:16px;padding-right:16px}}.live-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:16px}.live-card{display:flex;flex-direction:column;gap:8px;padding:16px 18px}.live-card-head{display:flex;align-items:center;gap:8px}.live-dot{width:9px;height:9px;border-radius:50%;background:var(--green);box-shadow:0 0 #109d7180;animation:live-pulse 1.6s infinite;flex-shrink:0}@keyframes live-pulse{0%{box-shadow:0 0 #109d7180}70%{box-shadow:0 0 0 8px #109d7100}to{box-shadow:0 0 #109d7100}}.live-status{font-size:12px;font-weight:700;color:var(--green);text-transform:capitalize}.live-duration{margin-left:auto;font-size:14px;font-weight:700;color:var(--body)}.live-lead{font-size:16px;font-weight:700;color:var(--heading)}.live-meta{display:flex;flex-wrap:wrap;gap:8px;margin-top:4px}.call-meta-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap}.call-meta-tags{display:flex;flex-wrap:wrap;gap:8px}.summary-card{border-left:4px solid var(--blue);background:var(--tint)}.summary-text{font-size:15px;line-height:1.6;color:var(--heading)}.call-audio{width:100%}.transcript{display:flex;flex-direction:column;gap:12px}.bubble-row{display:flex}.bubble-row.bubble-agent{justify-content:flex-start}.bubble-row.bubble-lead{justify-content:flex-end}.bubble{max-width:72%;padding:10px 14px;border-radius:14px;border:1px solid var(--border)}.bubble-agent .bubble{background:var(--tint);border-color:#cfe0fb;border-bottom-left-radius:4px}.bubble-lead .bubble{background:var(--surface-2);border-bottom-right-radius:4px}.bubble-role{font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.4px;color:var(--muted-c);margin-bottom:3px}.bubble-agent .bubble-role{color:var(--blue)}.bubble-text{font-size:14px;line-height:1.5;color:var(--heading)}